Privacy Policy

This Privacy Policy applies to the HerbalMed website, online store, related pages, forms and services operated by YOUR-LEGAL-BUSINESS-NAME ("HerbalMed", "we", "us" or "our").

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please discontinue use of the website.

Depending on how you interact with HerbalMed, we may collect information such as:

We may also receive information that you voluntarily provide when contacting customer support, submitting a form, subscribing to updates, leaving a review or otherwise communicating with us.

We may use collected information for legitimate business and service-related purposes, including:

• Processing and fulfilling your orders.
• Arranging delivery and providing order updates.
• Responding to customer questions and support requests.
• Managing customer accounts where applicable.
• Improving our website, products and shopping experience.
• Sending service-related communications.
• Sending marketing communications where permitted and applicable.
• Detecting fraud, abuse, security incidents or unauthorized activity.
• Maintaining business, accounting and transaction records.
• Complying with applicable legal and regulatory requirements.

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without appropriate notice or legal basis where required.

If you create an account on our website, we may process information required to create and maintain that account.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.

Please avoid submitting unnecessary sensitive personal information through website forms, product reviews, comments or customer messages.

When you place an order, we may need information such as your name, phone number, billing details, shipping address, email address and order information to process and deliver your purchase.

Online payments may be processed through third-party payment providers. Depending on the payment method selected, payment providers may independently process payment-related information according to their own privacy policies and terms.

Replace this statement if your actual payment architecture differs.

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage and improve the overall user experience.

Cookies may be used for purposes such as:

• Maintaining shopping cart and session functionality.
• Remembering selected preferences.
• Understanding website performance.
• Measuring website traffic and engagement.
• Supporting advertising or remarketing where implemented.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We may use analytics and performance tools to understand how visitors interact with our website and to improve website functionality.

These services may collect technical information such as browser type, device information, pages visited, approximate location, referral information and interaction data.

Examples of services that may be used include analytics, advertising, performance monitoring or website optimization platforms. Only list services that are actually installed on your website.

We may share limited information with trusted service providers when reasonably necessary to operate our business and provide requested services.

• Payment processing providers.
• Shipping and logistics partners.
• Website hosting and technical service providers.
• Email and communication service providers.
• Analytics and website performance providers.
• Customer support or business administration providers.
• Professional advisers where reasonably necessary.

We may also disclose information when required by applicable law, legal process, court order, governmental request or when reasonably necessary to protect our legal rights, users, website or business.

We do not intend to sell your personal information merely for the purpose of selling personal information to third parties.

Our website may contain links, integrations or services operated by third parties. These may include payment services, social media platforms, delivery providers, analytics services or other external websites.

Once you leave the HerbalMed website or interact directly with a third-party service, that third party's own privacy policy and terms may apply.

We encourage you to review the privacy practices of third-party services before providing them with personal information.

We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

Depending on the service involved, security measures may include access controls, secure connections, authentication controls, restricted administrative access, hosting security and appropriate technical safeguards.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, dispute resolution, fraud prevention and legal or regulatory requirements.

When information is no longer required for a legitimate purpose, we may delete, anonymize or securely dispose of it, subject to applicable legal and operational requirements.

Depending on applicable law and the circumstances, you may have rights or choices relating to your personal information.

• Request information about personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent where processing is based on consent.
• Opt out of certain promotional communications.
• Raise a privacy-related concern or complaint.

To make a privacy request, please contact us using the details provided in the Contact Us section of this Privacy Policy.

We may need to verify a request before taking action in order to protect customer accounts and personal information.

Our website is intended for use by adults and is not designed to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action where required.

Parents or legal guardians should supervise minors when they use online shopping websites or submit information online.

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, services or applicable legal requirements.

When we make changes, we may update the "Last Updated" date shown at the beginning of this page.

We encourage you to periodically review this page to remain informed about how we handle personal information.

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact HerbalMed using the details below.